Why choose us

We combine flexible, flat fee charging with the support tools and process efficiencies you would expect from any platform in the market today.

Background

Alliance Trust Savings was formed in 1986 as an investment services business and has now grown to become one of the UK's leading platform providers.

We’re a subsidiary of Alliance Trust PLC – formed in 1888 and one of the largest generalist investment trusts (by market value) in the UK. We operate as an independent business within the Alliance Trust Group with our own Board of Directors who can focus on developing our services for you and your clients.

Firmly established as a successful direct to consumer platform, we launched our adviser platform in 2012. Since then, advisers have come to view us as an attractive alternative to other platforms and have helped us to grow our assets under administration to over £16.2 billion as at June 2018.

Why choose Alliance Trust Savings

We aim to continue our success by combining a wide investment choice with transparent pricing and excellent service.
  • Committed to great service
  • Customer service charter

At Alliance Trust Savings, we’re committed to providing outstanding service and products – this drives everything we do. Since we launched our adviser platform in 2012, advisers have come to view us as a provider that they and their clients can trust.

With over 30 years of platform experience, our award-winning service has helped grow our assets under administration to £16.2 billion at June 2018. We’re committed to continuing our success by combining a wide investment choice, transparent pricing and excellent service.

Our customer service charter is vital to our success, and each year we set objectives to ensure all our employees are fully committed to providing exceptional customer service.

  • Personal Service
    We provide you with a personal service with no automated menus. You have access to face to face and telephone support teams who understand and anticipate your needs.
  • Easy to deal with
    We make it easy for you to do business with us through our online platform and services.
  • Keeping you informed
    We keep you informed about any instruction you give us and provide you with a single contact point for any queries you have.
  • Knowledgeable, friendly team
    Your dedicated support teams are experienced in supporting Financial Advisers and focused on getting the best result for you and your clients.
  • You can trust in our actions
    We take our responsibilities seriously to ensure fair outcomes for you and your clients.