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Customer testimonials

We're driven by our commitment to providing our customers with the best service possible and we value all the feedback we receive.

Award winning customer service

Our business is built around the needs of customers. We’ve designed our online service to be instinctive and easy to use. And it’s backed by our friendly, award-winning Customer Services team.

Based in Dundee, they are just a phone call away on 01382 573737 (8am to 5pm, Monday to Friday).

Calls may be recorded for training and security purposes.

Please remember the value of your investments and any income from them can go down as well as up and you may get back less than the amount you originally invested.


Here’s what our customers say

Robert, Isle of Wight

SIPP customer since 2012

ATS offers good value products, is very helpful if you have any queries and the online services work reliably. I was attracted to ATS as I wanted to take control of my own investments for clarity and flexibility and to later enter income drawdown which was the key driver to open a SIPP. The fixed fee structure of Alliance Trust Savings being chosen as a good value option for higher investment amounts typically required for income drawdown.

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Alison, Edinburgh

ISA customer since 2003

What I like about ATS is the full and comprehensive range of investments. I am not an experienced investor by any means but I feel that I understand the ATS product range and can easily make the choices that suit me. The online offering is easy to use and any time I have called for additional support the service has been really good and the staff have been helpful.

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George, Perthshire

Junior ISA customer since 2015

We transferred our kids Child Trust Funds into Junior ISAs with ATS when the option to transfer them opened in April. The transfer process went smoothly. We choose ATS as CTFs offered a very limited range of investments and it was the breadth of investment choice offered on the ATS platform that attracted us to their Junior ISA.

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Alliance Trust Savings Limited is a subsidiary of Alliance Trust PLC and is registered in Scotland No. SC 98767, registered office, PO Box 164, 8 West Marketgait, Dundee DD1 9YP; is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, firm reference number 116115. Alliance Trust Savings gives no financial or investment advice.