08000 326 323

Mon to Fri 8am-5pm

Tax Year End

2019/2020 Tax Year End Deadlines

To ensure any new client applications and/or Account top ups are received and processed in time for the 2019/2020 tax year end, we have outlined our cut-off dates below.

Any instructions received after these dates, will be applied to the following tax year.

Action Deadline
Paper applications - we are now only accepting paper applications scanned and email to newbusiness@alliancetrustsavings.co.uk. To be with ATS by 5pm on 1 April
Online applications Available up to the end of day 5 April
Top up forms scanned and emailed To be with ATS by 5pm on 2 April
Top up account by cheque payments – we are no longer able to accept payments by cheque. n/a
Top up online by bank transfer 2pm on 3 April
Top up online or telephone by debit card 2pm on 3 April
Moving cash from plan to plan Noon on 3 April

Our hours aren’t changing. We will remain open during regular business hours Monday to Friday 8am to 5pm.

If you have any questions or require any additional support, please contact our Adviser Support Team by email at advisersupport@alliancetrustsavings.co.uk or 08000 326 323. Calls may be recorded for training and monitoring purposes.

Temporary Service Changes

In light of the current COVID-19 outbreak, we have temporarily changed some of our services, including no longer being able to send or receive paper instructions and/or cheques. Full details can be found in our Temporary Service Changes leaflet. We ask that you follow these new processes to avoid any unnecessary delays.

View service changes